IAG 2018 Conference
 

FREQUENTLY ASKED QUESTIONS


Can I purchase additional accommodation and meal tickets?

Yes. Additional accommodation (including breakfast) is from $307.00 single or $332.00 twin share.  Lunch tickets are $75.00 per lunch. Dinner tickets are $150.00 per dinner.

What if I need to cancel my registration or accommodation?

An administrative fee of $150.00 per registrant will apply for cancellations before 31 August 2018. Cancellations after this date, but made on or before 19 October 2018 will forfeit 50% of total registration payable (GST included). Cancellations after 19 October 2018 will not be refunded.

Transfer of the registration to an alternative attendee is permitted, however the Conference Manager must be advised prior to attendee arrival.

If you wish to cancel or change your attendance please email the Conference Manager.

Is there a dress code?

Yes. Smart casual clothing is suggested for the Conference during the day. As room temperatures vary in individual conference and hotel rooms we suggest you bring a jacket. Nights can also be cool near the coast, even in November!

Wednesday night Charity Dinner - Formal Attire.

Thursday night Charity Dinner - TBC.


Are coach transfers available this year?

Yes. Coach transfers will be available from two pick up points in the Brisbane area for the 2018 Conference. Please see the Coach Transfers page for further details and be sure to select coach transfers required when registering. Coach transfers will be charged at $30 for a single return ticket or $20 for a single one way ticket.

Is parking available at the Sheraton Grand Mirage Resort?

Self parking is available at the hotel.  IAG Conference delegates are entitled to complimentary parking. Please be mindful if you are driving down to the conference to allow extra time for traffic and finding a car parking space. Valet parking is available at a surcharge.

How can I stay in touch?

Up-to-date information is of course available on this website and on our LinkedIn and Facebook page or just email the Conference Committee.

What if I have Dietary Requirements?

Should you have special dietary requirements (eg. vegetarian, diabetic, gluten-free), please let us know when registering, so your request can be forwarded to the catering department at the Sheraton Grand Mirage.

Already registered?

If you have already registered please email your requirements to the Conference Manager.

When do I register onsite?

The registration desk will be open from 7.30am each day of the Conference. Our registration desk will be located on level 1 opposite the exhibition area.

What time is check in & check out?

Check in is from 3pm. You may check in prior to this time and the hotel will store your luggage and deliver to your room when it is ready. If you fail to show on your day of arrival the hotel may reallocate your room. Checkout is by 10am, please checkout in the morning before the first session to avoid hotel penalties.

How do I make payment?

Payment can be made once you have completed the registration process via credit card. Alternately please check the bottom of your invoice issued to you after registering for EFT payment. 

Have we answered your question?

Please feel free to contact the Conference Manager Monday to Friday 9am-5pm should you have any further questions.