IAG 2019 Conference Gold Coast
Duncan Armstrong
Duncan Armstrong is an Olympic Gold Medalist, media commentator and corporate speaker. He's been Young Australian of the Year, has received an Order of Australia Medal and has successfully inspired countless others to achieve their highest corporate and personal goals. Part underdog, part larrikin, part businessman - there's something about Duncan that appeals to almost everybody. Whether he's commentating, speaking at an intimate stakeholder's luncheon, or for a company wide function, his presentations are unforgettable.
Raised in the Central Queensland town of Rockhampton, Duncan Armstrong rose to national and international fame at the Seoul Olympics in 1988, when he broke the world record to win the Gold medal in the 200 metres freestyle. Duncan formed a winning relationship with madcap coach Laurie Lawrence which spanned 10 years during which time he collected Gold at the Commonwealth Games, Pan Pacific championships and numerous National and International competitions. After representing Australia at two Olympic Games, Duncan retired from the pool in 1993 to pursue a career in media and corporate coaching. Duncan is currently contracted with Fox Sports and presents all their swimming coverage as well as hosts Fox Sports Central on Sundays. Athens 2004 was Duncan's third Olympics as a commentator where he delivered the action from poolside with 2GB.
Toby Travanner
Toby Travanner is a professional corporate trainer, keynote presenter, master of ceremonies and consultant. His primary area of expertise is coaching individuals and teams to realise their business and personal goals especially in the areas of sales and marketing.
He is an entertaining and challenging facilitator, with a reputation for high-energy, high-contact presentations. Toby consistently achieves 'excellent' ratings from the participants of his sessions, with most of his clients rating him as the best presenter they have ever worked with. Being well versed in many industries and with over 30 years of experience in consulting, Toby is able to capture and motivate audiences with real, 'take home' techniques and attitudes. With global experience of business and personal cultures, Toby tailors his presentations and facilitated sessions specifically to the strategic environment of his clients and will often develop new techniques and methodologies to meet the continuing demands of people development in business today. This customisation means that new ideas are more likely to be used and implemented by participants in his programs which are more likely to lead to a significant impact to the success of an organisation.
Toby is described as the ‘swiss army knife’ by many of his clients because of his ability to pull out the appropriate tool when necessary. Although he speaks on his favourite subjects, he uses his learning and development background to tailor his presentations from first principles to ensure that the content is relevant, informative, entertaining, but most importantly, immediately usable. He’s used this approach for not only keynote presentations, but also in his role as a ‘link presenter’, that five minute topic to link two speakers together when he is MCing, but also when he launches new products or initiatives for his clients. It’s all about making them look good.
Craig James
Chief Economist - CommSec
Craig James is Chief Economist, CommSec, interpreting ‘big picture’ economic and financial trends for customers, clients and staff
CommSec is known for innovative, ‘user friendly’ reports including State of the States, the CommSec iPhone Index and CommSec Home Size report. As well as providing presentations to staff and clients and commentaries on financial and economic trends, Craig appears regularly in the electronic and print media.
Craig has worked in banking, finance and journalism for around 38 years and holds both Bachelor and Master degrees in Commerce (Economics). Both degrees were undertaken at University of NSW. Craig is an Adjunct Professor at Curtin Business School in Perth.
Shannon Cook
Deputy Commissioner - Public Service Commission
Shannon recently joined the Queensland Public Service Commission as Deputy Commissioner after leading HR and IR reforms in Queensland Treasury and Child Safety Youth and Women as Chief Human Resources Officer. Shannon has held senior HR and corporate executive roles in both the private sector and Australian, NSW and Queensland public service. This includes Executive Director of People and Culture for Transport in NSW during a time of significant workforce transformation and project delivery. Prior to his HR career, Shannon was a security officer and operations manager in NSW Health after service in the Australian Army. He has undertaken post graduate studies at the University of Technology in Sydney and studied Government Effectiveness at Harvard’s Kennedy School of Government. Shannon was also the winner of the IPAA Anthea Kerr’s Young Leader award in 2014. He is a proud father and keen advocate for improved awareness around mental health and practical diversity outcomes, particularly for Aboriginal and Torres Strait Islander people and South Sea Islander people
Patrick Wildie
Queensland Treasury
Patrick Wildie is currently Assistant Under Treasurer, Economic Strategy, in Queensland Treasury, overseeing teams with responsibility for monitoring and forecasting the performance of the Queensland economy, as well as providing advice on economic policy, economic strategy and regulatory reform matters. Following a successful career as a journalist, Patrick completed undergraduate and postgraduate studies in economics before joining Queensland Treasury in the late 1990s. He has spent the last 16 years in various senior management positions in Queensland Treasury across a range of areas of the department including macroeconomics, microeconomics, regulatory reform, structural policy and intergovernmental relations.
Brendan Worrall
Auditor General - Queensland Audit Office
Brendan Worrall has extensive experience in senior executive roles in both public practice and the Queensland public sector. Prior to joining QAO, Brendan was the Crowe Horwath Managing Partner for Audit and Assurance across Australia and New Zealand.

Brendan’s previous roles in government include Assistant Auditor-General at the Queensland Audit Office and Chief Financial Officer for Queensland Treasury. He is the chief executive and accountable officer for the Queensland Audit Office, and an independent officer of Queensland’s parliament. Brendan is the 23rd Auditor-General.

Michelle Bassett
Born in the winter of 1975 in New South Wales, Australia, Michelle was welcomed by a young recently married couple. Like many, living the 80’s was hard - high interest rates, high costs of living and growing families were a challenge (the family grew to include 3 more children) The family moved far and often and by the time Michelle left school part way through Year 11 she had already attended over a dozen different primary and high schools. Following in the footsteps of generations before her, at the age of 17, Michelle joined the military. Michelle was a medic, the first responder in emergency and trauma situations for many of our nation’s bravest soldiers. She loved her job and spent most of her time in the southern states of Australia with her most memorable time being on a remote island in the far north, an Aboriginal community where she learned the meaning of privilege and equality, having been raised with access to clean water, healthcare, education and employment. Sadly, in the late 90’s Michelle’s career in the military was cut short and she was medically discharged at the age of 24.
Over the following decade Michelle re-educated herself and moved into the Human Resources profession, specialising in recruitment, training and organisational development before securing employment in a workforce planning officer role in the Queensland Government. For the first time since she left the Army, Michelle felt ‘at ease’.
A few years later, a loving partner, daughter on the way and a mid-life crisis in full swing, Michelle moved into the world of finance and commerce. Because she had been good with numbers at school, she thought she would make a good accountant. Boy was she wrong! The death of her younger brother and her partner’s cancer diagnosis helped Michelle realise she wasn’t happy, and it was time for her to pursue a life she would be proud of.
With a deep appreciation for the accounting profession and an understanding of the complexity of commerce, in 2013, Michelle returned to the private sector and started her own Learning and Development company. Being passionate about creating opportunities for people to learn and grow, Michelle has dedicated her life to learning and sharing the latest strategies and tools from industry leaders in business and personal development. Michelle and her team of passionate trainers and coaches at Back the Boss are redefining adult education through cost effective personalised learning programs bringing CEO’s, Executive Directors, Supervisors and staff together as they solve human-related problems that exist at the core of performance-related concerns, resulting in increased productivity and overall personal satisfaction at work.
Robyn Cooper
Lead Partner, Risk & Advisory Services - Pitcher Partners
Robyn is an accomplished professional with extensive experience in providing Governance, Risk Management, Internal Audit and Compliance services to both public and private organisations for over 25 years. Prior to joining Pitcher Partners Robyn worked with KPMG for over 10 years within the Internal Audit, Risk and Controls team, and led the national Risk Consulting team within Crowe Horwath, a large public accounting firm, for over 6 years. Robyn is a dynamic communicator with a consultative approach – she acknowledges the Organisation’s journey and considers future strategic initiatives before providing value-adding recommendations.
Kristen Cruise
Manager, Risk & Advisory Services - Pitcher Partners
Kristen has over 15 years’ experience in providing quality governance, risk assurance, financial management and regulatory compliance support and services. Kristen has held executive positions responsible for ensuring effective organisational governance, having previously performed Board governance reviews and effectiveness evaluations. Kristen leverages her commercial finance and legal expertise to troubleshoot corporate governance issues. She has extensive experience in corporate governance, risk management, regulatory compliance and financial management, having worked with and led a number of teams within the financial services, funds management and property industries.
Jana Schmitz
CPA Australia
Jana Schmitz is a Policy Research Assistant for the areas of financial reporting, audit & assurance and emerging technologies and digital transformation. Before joining the Policy & Advocacy team at CPA Australia, Jana worked for a German Auditor-General’s Office. In her role as public sector performance auditor, she commented on International Public Sector Accounting Standards (IPSAS) and was involved in the development of the Conceptual Framework for European Public Sector Accounting Standards (EPSAS). While doing her PhD (Accountancy) at RMIT University, Jana conducted research on the impacts blockchain technology has on the accounting profession.
Joshua van Gestel
National Education Manager - Sunsuper
Joshua van Gestel is Sunsuper's Institutional Communications and Insights Manager. In his role he is responsible for the delivery of Sunsuper's education strategy to members, overseeing the development of bespoke multi-channel communication strategies for Sunsuper's key employer clients and their employees, and the examination and sharing of employee and industry insights - including in the areas of growing financial resilience, promoting tangible wellness benefits and enhancing retirement preparedness.
Joshua is passionate about empowering Australians to achieve their retirement dreams through the provision of effective, tangible and engaging experiences, while also bringing a desire to create employer advocacy to improve the financial and broader wellbeing of employees.
Joshua holds a Diploma of Financial Planning and a Cert IV in Workplace Education and Assessment, and has nearly 25 years' experience within Financial Services and Media organisations, including Management, Operational and Education roles.
Greg O'Brien
Pace Learning
Greg leads paceLEARNING an innovative and results-driven consulting company which helps people maximise their personal and professional effectiveness.  He is passionate about helping people enhance their skills and knowledge when working with, and managing and leading others.

Greg is known for workshops that are engaging, interactive and practical, and which ultimately help people turn knowledge into action.

He is also known for being “The Best Dad Ever” – at least according to his 9 year-old twins!

Simon Chun
Lead Partner, Tax Consulting - Pitcher Partners
Simon has over 12 years of experience delivering high value advice in the corporate tax, M&A due diligence and commercial joint venture structuring space. The efficiencies and results Simon has gained for his clients extend beyond tax and well into the area of practical commercial solutions. Simon has been the lead tax structuring and due diligence advisor to some of the largest acquisitions and divestments over the last 25 years, some of them involving US and UK based international corporate groups. Simon has also built a consistent tax compliance practice which over the years has witnessed him proactively managing the tax compliance functions of large investment funds, Queensland’s largest business customer electricity retailer, Queensland worker’s compensation insurance business and subsidiaries of international inbound and outbound corporate groups.
Meagan Kachel
Senior Manager, Tax Consulting - Pitcher Partners
Meagan is a chartered accountant with significant accounting and tax experience, gained in both financial services and professional practice. She assists clients on a wide range of tax advisory, international tax structuring and ongoing compliance and management reporting and accounting needs.
Meagan joined Pitcher Partners after working as a Finance Manager for a managed investment fund in London. Prior to that, Meagan spent over 5 years with EY, where she gained experience providing tax advice to a range of clients including ASX listed, middle market and large privately-owned businesses, as well as State Government departments and agencies.
Glen D'Souza
CFO Institutional Banking & Markets - Commonwealth Bank of Australia
Glen D'Souza has had 19 years experience in professional services and banking with 8 years in people management roles. He joined Commonwealth Bank from Morgan Stanley in 2010. In his time with CBA, Glen has worked in the Investment Development team focused on M&A before moving on to lead the Group’s Planning and Forecasting Finance team. In 2014, he was selected to go on a 2 year secondment to Toronto at the Royal Bank of Canada as Senior Director Wealth Management Finance. On his return to Sydney in 2017, he was appointed General Manager of Group Capital Analysis, Reporting and Data Management before moving into his current role in May 2018.
Glen holds a Bachelor of Business degree in Accounting and Information Technology and post graduate designations from the Institute of Chartered Accountants, Australia and the CFA Institute.
Michael Flanderka
CEO - Data Interactive
Michael Flanderka is the CEO of Data Interactive a boutique business advisory firm and his career spans over 20 years servicing large corporates in various consulting roles across audit, tax and business management and more recently Business Process Automation. 
Michael investigated the emerging Robotic Process Automation (RPA) industry in 2014-15 and the types of ‘Tech’ (RPA/Intelligent Automation technologies) available and in late 2015 Michael created the Data Interactive Group to help Australian businesses ‘unlock the value of data’ through RPA.    Data Interactive is a boutique Digital/Robotic Process Automation (DPA/RPA) firm providing Process Automation advisory services (Strategy, Readiness, Tool Selection), Implementation and Support as well as ‘Robotics as a Service’ offerings.  
Dominic Ryan
Queensland Treasury Corporation
Dominic has over 25 years’ senior experience in the finance industry which includes extensive experience in financial markets and corporate finance. His current role is Senior Manager with Queensland Treasury Corporation’s Treasury Management Advisory team whose services include the provision of financial risk management advice to government entities. Dominic’s previous role was NAB’s Head of Financial Markets for Queensland and was responsible for providing advice to corporate and institutional clients on interest rate risk management, foreign exchange, commodities and investments.


Chris Turnbull
Head of Corporate Services - NIIS Queensland
Chris has wide experience in the provision of services within both the public and private sectors with time spent in a range of organisations including Queensland Treasury, and the Office of Gaming Regulation. 


Chris has also played leadership roles in the provision of shared corporate services within the public sector. 

As Head of Corporate Services at the NIISQ Agency, Chris is responsible for the delivery of high quality corporate services as well the management of the investment of levy revenue.  

Tony King
Executive Director, Data Analytics - DESBT
Tony King is the Executive Director of Data and Analytics for the Department of Employment Small Business and Training.  In this role Tony is responsible for the delivery of data and analytics information for all areas of the Department.   Ensuring the provision of quality information across all portfolio areas. Tony’s team is a key player in helping drive evidence based decision making for Departmental policies and programs.  A key element to this is the development of turning data observations into actionable insights. Prior to returning to State Government in 2016 where he was appointed the Executive Director (Office of the Director-General) for the Department of Tourism, Major Events, Small Business and the Commonwealth Games, Tony spent many years working with water utilities in data and customer related activities including customer insights, running contact centres and development of customer information and business intelligence systems. Tony is a member of the ATO Business Registry Strategic Advisory Council (Previously the Australian Business Register Board) and has qualifications in Business, Finance and Investment and Project Management.
Sharon Bailey
DDG and Chief Advisor - Queensland Government Procurement
Sharon joined Housing and Public Works in April 2019 and brings extensive policy implementation experience across Federal and State jurisdictions of Government.  Most recently, she spent 7 years with the Australian Government undertaking both corporate and policy roles within the Department of Social Services.  This followed numerous economic and social policy roles across the Queensland Government, including the Departments of Premier and Cabinet, Public Works and Families and  Communities.
Jason Lawrence
Office of Fair Trading
Jason started his public sector career in the military as a RAAF police officer completing three years before moving into state government with Queensland Transport Department (QT). After several years as an inspector, Jason transitioned into investigation work and prosecutions; ending his time with QT as the State Compliance Trainer.
Looking for new direction, Jason moved agencies to the Office of Fair Trading (OFT) as an investigation officer, returning to his love of training at OFT after 12 months. Jason travelled Queensland ensuring the development of OFT staff was relevant to modern compliance methodology. In 2010 Jason was part of a national development project for the introduction of the Australian Consumer Law, presenting training across Queensland, New South Wales and Tasmania. 
In 2011 Jason took up the reins as Manager of the Complaint Intake Team, one of the busiest and most productive areas in OFT, handling approximately 16,000 complaints and 2,000 investigations per year.
In 2016 an internal re-structure saw Jason assigned to a newly created position, Business Improvement Manager. In this position Jason is responsible for leading the new direction in staff learning and development, leadership, cultural improvement and accountability. Jason is a huge advocate for workplace mentoring and actively supports coaching of staff to bring out their best. Jason has seen the benefits of this approach across his 15 year career as a RAAF reservist where developing future leaders has become as important as keeping planes in the air.
Evan Poole
Manager, Advice Best Practice - Sunsuper
Evan Poole was appointed as Manager, Advice Best Practice at Sunsuper in September 2015.  In his role Evan monitors the changes to legislation and the regulatory landscape to ensure the high quality of the personal advice offered to Sunsuper’s 1 million plus members.   He is also responsible for the internal advice best practice capabilities including professional development and coaching.     Evan is also responsible for the governance and delivery of Sunsuper’s retail advice strategy as well as Sunsuper’s advice referral program, the National Advice Panel, with 40 plus accredited external financial advisers.  Evan is also a Responsible Manager on Sunsuper’s AFSL with over $70bn funds under management.   Evan joined Sunsuper in 2007.  His previous role was leading a team of salaried financial advisers.  Prior to joining Sunsuper, Evan worked in a series of financial services and superannuation roles in Australia, at QSuper and Citistreet, as well as internationally with BP and Credit Suisse First Boston in London in a career spanning 20 years.     Evan has studied in superannuation and financial planning and holds qualifications in both fields as well as the CFP designation along with a Bachelor of Arts majoring in Psychology and Philosophy. 
Amanda White
Senior Lecturer, Accounting Discipline Group - University of Technology Sydney
Amanda is a Senior Lecturer in the UTS Business School and has been teaching accounting for almost two decades. Prior to joining UTS, Amanda was an auditor and consultant at Coopers and Lybrand in Sydney.
She has a passion for education in accounting and believes it is a qualification that has the power to change the lives of individuals, their families and their communities. With that in mind, she creates content about learning auditing for YouTube on her channel Amanda Loves to Audit - to be able to reach the student studying to join the profession in her classrooms, at other institutions in Australia and even in places like Sierra Leone and Pakistan.
Jason Beard
Strive Occupational Rehabilitation
Jason Beard is a Provisional Psychologist. He is an essential part of the Strive Coaching team and one of the members of the Strive family. He combines a broad understanding of individual and organisational change with personal experience. Jason has a range of experience working across a variety of private sector, government, community and organisational settings to assist with improving staff wellbeing and organisational outcomes. Jason has completed his Masters of Counselling Psychology and has over five years of occupational rehabilitation experience. He specialises in developing leadership capability, individual performance, high performance teams, and wellbeing at work, with particular interest and experience in executive coaching, team facilitation, and facilitating training and workshops.
Mark Charlton
Senior Consultant - Hays Recruitment
Mark has over two years’ experience with Hays and is a Senior Consultant in the Brisbane CBD office with a focus in recruiting qualified accounting roles in the Commercial and Public sectors. With a passion for finance and understanding the motivations and requirements of candidates and clients alike, Mark has successfully placed accountants with leading organisations and departments in Brisbane, which has a profound impact on that individual’s career which leads to long-lasting relationships. Mark is a committed, honest and transparent recruitment specialist with a genuine desire to advise and inform his network with the latest market information and trends.
Greg Hall
Queensland Treasury
Greg is a Chartered Accountant within Queensland Treasury’s Fiscal Management Division, responsible for providing accounting policy and advice to Queensland Government Agencies and Treasury’s Fiscal and Economic Group. Prior to joining Treasury in 2015, Greg worked in the accounting profession for 17 years in a variety of audit, corporate reporting, forensic accounting and litigation support roles. Greg coordinates the publication of Queensland Treasury’s Financial Reporting Requirements and Non-Current Asset Policies. His current focus is overseeing the transition to the next generation of Accounting Standards for the Queensland Government. During the last several years, he has led the development of the transitional accounting policies and initial accounting guidelines for the new financial instrument, leasing and revenue Standards. 

His aim is to ensure the Standards are implemented in a cost effective manner for Government by working directly with agencies and the Queensland Audit Office, including most recently on the Queensland Government Accommodation Office AASB 16 exemption project. 

Click here to view slides
Sue-Ellen Kusher
Office of the Public Trustee
As a professional actor Sue-Ellen studied human behaviour and interaction from a unique perspective.  She has also owned and operated commercial and retail businesses, managed a statistical marketing company, and ultimately became an international, commercial retail impact specialist. 


Now she has moved from helping those commercial clients establish new behaviours, into working with individuals and teams in the leadership space piloting programs in Australian and American universities and business in general.   

For the past twenty plus years she has excelled as a workplace facilitator, coach and mediator and more recently as the owner/editor of a digital corporate development platform.  

Sue-Ellen is a Master Practitioner of NLP, accredited in a range of psychological, transactional and assessment tools as well as dabbling in Reiki.

Nick Shaw
CFO - Department of Transport and Main Roads
As Chief Financial Officer, Nick leads the provision of best practice corporate financial management, accounting, procurement and facilities and accommodation solutions for the Department of Transport and Main Roads (TMR). In this role he oversees an operating budget of $6.189 billion, capital budget of $2.877 billion and managed assets worth $66.854 billion.
Nick’s achievements are quite diverse including a SAP ERP implementation, water and sewerage pricing reform, overseeing the implementation of the Queensland Procurement Policy, financial sustainability assessments for Public Private Partnerships including Clem7 and Legacy Way and development of TMR's Financial Sustainability Plan.
Nick is a future focussed leader, takes a genuine interest in the people he works with and is highly engaging and collaborative in his approach. Most importantly he does this all with a sense of fun!
Nick has over 25 years’ experience in large and complex Government organisations. He has been a trusted advisor to high level stakeholders, senior executives and a mentor and coach to his teams. He has previously worked in a variety of roles at the Department of Education and Training (Qld) and Brisbane City Council.
David Hardidge
Director - Queensland Audit Office
David is Technical Director at Queensland Audit Office and provides expert, authoritative leadership on public sector financial reporting and the audit response in the not-for-profit and for-profit sectors.


David has extensive experience in accounting advisory functions of large accounting firms providing advice, insights and explanations on Australian accounting and International Financial Reporting Standards (IFRS and AIFRS) and external financial reporting requirements for the public and private sectors.

David’s latest focus is on revenue (IFRS 15 and AASB 15), income for not-for-profits (AASB 1058), leases (IFRS 16 and AASB 16) and changes to the Australian Reporting Framework.

David has previously presented for IAG and CAANZ conferences and events.

Stewart Munro
Assistant Secretary, Service Design and Optimisation - Department of Finance
Stewart Munro is a Senior Executive in the Australian Public Service at the Department of Finance and heads up Service Design and Optimisation in the Service Delivery Office, a Federal Government Shared Services Hub.


Stewart has been leading Government innovation in intelligent process automation and is seen as a thought leader on how to maximise investment in the operations of Government. Stewart is credited in exploring new thinking in relation to how Governments can operate and effect change in a postmodern ERP era and is leading the push for modernisation of Government services across the Commonwealth of Australia.

Stewart’s experience across the senior executive level in the Australian Government and management consulting; combined with technical qualifications in charted accountancy equips him to effectively engage with and lead transformational change.

Adrian Yee
Director Client Consulting - Commonwealth Bank of Australia
Adrian has more than 35 years’ experience in the banking industry, with much of his time spent in client facing roles with Queensland businesses of all sizes. He has a deep curiosity for all things labelled ‘disruptive technology’, and seeks to understand and apply ‘innovation’ for the benefit of family & friends, colleagues and clients.
In recent years Adrian has utilised his experience to act as the ‘voice of the customer’ in some of the largest bank initiatives and he is now Director of Client Consulting for CBA’s Institutional Banking and Markets. In this role Adrian delivers thought leadership articles, financial operations reviews and facilitates Design Thinking workshops for the Banks largest clients in Queensland, including Queensland Government.
Based at CBA’s office at 180 Ann Street Brisbane - Adrian is the author of the whitepaper, with the same name as this presentation and hosted on the Banks Business Insights webpage. Today’s presentation will include updates to that whitepaper, based on additional research since the paper was published.
Ken Noye
Chief Executive Officer - Container Exchange

Ken Noye brings more than 25 years specialist experience in sustainable growth, logistics and supply chain leadership and operations to COEX. Before becoming Chief Executive Officer at COEX, Ken held various executive management and leadership roles at Toll Holdings Ltd for a 13-year period. 

His logistic and supply chain operations career continued at Mountain Industries as Chief Operating Officer; and at Kiah Consulting and Aurizon as Commercial Director and Supply Chain Executive Leader.

Mathew Gilbertson
Tablet PC
With qualification in several Building Trades, a Design Draftsman and Builder, Mathew has also spent more than 20 years as a Director of Sporting and Commercial organisations. 
Back in 2003 Tablet PCs with digital pen helped Mathew to save more than 20 hours per week by eliminating paper, duplication and unnecessary travel from his workflow. That practical in field experience led him to co-found Tablet PC in 2007. Over the last 12 years Mathew has coached thousands of people – from council, construction and mining workers to some of Australia’s top CEOs and Politicians – on how to be more productive.
This wide-ranging experience has helped Mathew and his colleagues build practical insights on successful Personal Digital Transformation.  Discussing effective communication in the modern workplace,  why Digital Pen is the most important creative tool you need to use, how you can eliminate duplication of effort in your workflows and the need to minimise distraction at work are the topics you’ll hear him passionately champion. 
Mathew is a Microsoft MVP (Most Valuable Professional - ‘Apps and Services’) and readily declares Microsoft OneNote “the BEST application Ever!” Feel free to ask him why.
Dyan Langdon
Facilitator and Project Manager
Dyan is a trained counsellor, facilitator and project manager with over 20 years leadership experience in the Queensland Government.  Beginning her public service career in finance and information technology, Dyan later gained her Masters in Project Management and Leadership and moved into project management roles where she achieved professional success in many business improvement projects across the State Government.  
In more recent years, Dyan has leveraged her studies in counselling and facilitation and gravitated towards developing and facilitating team building exercises when not working in her day-to-day job as a Manager in the Department of Small Business, Employment and Training. Utilising very different techniques, Dyan undertakes to enhance the resilience of individuals and teams in the workplace.  She delivers entertaining team building activities that strengthen the connection among all members in a team. Dyan believes that every individual has the capacity to enhance team work when they feel comfortable and are able to openly share their thoughts and feelings, as well as their ideas.  This requires trust, and the key to establishing a culture of trust is communicating openly and honestly.   Dyan holds a degree in Information Technology and has also completed post-graduate certification in Project Management, Leadership, Change Management, Public Sector Management, Facilitation, Counselling, and Western Astrology.